Privacy Policy

Effective Date, Updated: December 7, 2025

1. Introduction
Hoover Learning Group (“we,” “us,” “our”) operates the website https://www.hooverlearninggroup.com/ (the “Site”) and provides dyslexia services, academic tutoring, homeschool programs, and related educational support (the “Services”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use it, how we protect it, and your choices regarding your information.

2. Information We Collect
Depending on how you interact with our Site or Services, we may collect the following categories of information:

  • Contact information: name, email address, phone number, mailing address (e.g., when you submit an inquiry, sign up for services, or contact us).

  • Demographic and student-related information: child’s name, age or grade, educational history, learning needs or diagnosis (e.g., dyslexia), if provided voluntarily through forms or assessments.

  • Usage data: IP address, browser type and version, pages visited, time/date of visit — collected automatically when you visit our Site.

  • Cookies and similar tracking: information collected via cookies, web beacons, or other tracking technologies, if used on the Site.

  • Communications: records of correspondence you send us (e.g., via contact form, email, phone) and any information contained therein.

3. How We Use Your Information
We may use the information we collect for the following purposes:

  • To respond to your inquiries, process applications or registrations for our Services, and communicate with you.

  • To provide, administer, and personalize the Services (e.g., scheduling, progress tracking, tutoring plans).

  • To perform Dyslexia Testing, assessments, and educational evaluations when requested.

  • To send you updates, newsletters, or other communications if you consent to receive them.

  • To monitor and analyze Site usage and improve the Site and our Services.

  • To comply with legal obligations, protect our rights or the safety of our users, and prevent fraud or abuse.

4. Data Sharing and Disclosure
We will not sell your personal information to third parties. We may share your information only in the following limited circumstances:

  • With third-party service providers who perform functions on our behalf (e.g., scheduling software, email communications, payment processors), and only to the extent necessary for them to perform those functions.

  • If required by law or regulation, or in response to lawful requests by public authorities (e.g., subpoena or court order).

  • To protect the rights, property, or safety of Hoover Learning Group, our students, or others.

5. Data Security and Retention
We take commercially reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include [implement appropriate safeguards — e.g., encrypted storage, secure access controls, etc.].

We will retain your information for as long as necessary to provide Services or as required by law. After that period, we will securely delete or anonymize the information.

6. Children’s Privacy
Our Services are intended for K-12 students. We understand the sensitivity of information concerning minors. If we collect information about a child under 18, we will only do so with the consent of that child’s parent or guardian, and we will use it only for the purpose of providing educational services. We will not sell or share such information for marketing or other purposes.

7. Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal information. These may include the right to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your personal information.

  • Opt-out of certain uses or disclosures (e.g., marketing communications).

To exercise any of these rights, or if you have questions or concerns about our data practices, please contact us at: contact@hooverlearninggroup.com

8. Cookies and Tracking Technologies
If we use cookies or similar tracking technologies on our Site, you will be informed when you first visit the Site (for example, via a cookie banner). You may choose to disable cookies through your browser settings, but doing so may limit certain functionalities of the Site.

9. International Data Transfers
If you access our Services from outside the United States, be aware that your information may be transferred to, stored, and processed in the U.S. by using our Site. By providing your information, you consent to such transfer.

10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will post the updated policy on our Site with a new “Effective Date.” If the changes are material, we may also notify you (e.g., via email if you are subscribed).

11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:

Hoover Learning Group
Phone: +1 (615) 454-1433
Email: contact@hooverlearninggroup.com
Address: 210 Jamestown Park Rd, Suite 250 Brentwood, TN 37027